- SpringFlex® Warranty
Our staff inspects our shoes to strict standards and specifications. If however, a pair of shoes is found to have a manufacturing defect, SpringFlex® has you covered with our 90 day warranty.
- SpringFlex® will warranty your purchase from manufacturing defects within 90 days from the date of purchase for repair or replacement with the same color and size of your original order.
- If we no longer have the same model, you may choose a similar, in-stock product for replacement.
- This warranty does not cover normal wear and tear, misuse or abuse, color fading from sunlight, tears, or normal material breakdown expected over the life of the shoe, etc. Unfortunately, accidents that damage your shoes are not covered.
Part of the warranty process includes shipping the actual product back to us. Once we receive the product, SpringFlex® reserves the exclusive right to determine if the product qualifies for warranty. Return shipping for warranties are the responsibility of the customer.
If you have encountered an issue with your SpringFlex® shoes that you feel is a warranty issue, please submit a warranty request with details of the problem before shipping the shoe to us.